Clients reviews about HIGH KEY | Smoke Shop & Vape Shop Tomball TX | CBD | Kratom | Vapes | Hookah

This place is AMAZING! The people that work here are Awesome. If you need anything they will get it for you. Everything is priced at a good price, better than any other place I've been too. Definitely stop in if your in town or passing through. I highly recommend them! Update: 1 yr later and I'm still coming here, haven't and won't go anywhere else!! Sam is the best, he can get you anything you need. They really are the best 👌 definitely not any other smoke shop, you feel like family immediately walking through the door. Everyone there makes you feel so welcomed ☺️ the moment you walk thru the door, even on bad days they make your day better just by walking in. So, no I will not go anywhere else! This is the place to go. Stop in and say Hi 👋 ~ Kristy C

Amazing place to get your vapes, e-liquid, and smoke tools. The prices are very competitive and the best in the area! Most other places will charge you 40% higher for products. Since my first visit, I've made frequent visits for my vapes. I'm new to the products, but their team will help you pick the right options for you. Using disposable mouth pieces, you can sample some products on display. By the way, when you purchase in bulk, you get a crazy good discount! My favorite vape brand is Orion Vape. Click the thumbs up button below to "like" this post if you felt it was helpful! Follow me for weekly/monthly reviews of more places in Tomball TX or other cities around the US. You can see mine and others under "Updates" at the bottom right corner of your Google Maps app. Thanks! ~ Andrew A

I have never received such excellent service at a vape shop! The owner personally delivered some vape juice from another location to this one to make sure I got it by the end of the day. They also ordered me a juice they don't carry, and even texted me late at night to let me know they got it in! They are extremely kind, and they don't price gouge you like other major vape shops (AHEM, Vape City). They have the most extensive collection of juices and supplies out of any shop I've been to. If you use Vaporesso's (and probably other brands, that's just what I use), they have replacement coils galore! I will never be going to another shop again! ~ Nicolle G

⭐️⭐️⭐️⭐️⭐️ High Key Smoke Shop – Tomball, TX Hands down the best smoke shop around! The team at High Key is always super friendly, knowledgeable, and genuinely helpful. They go above and beyond every single time — if they don’t have what you’re looking for, they’ll special order it without hesitation and make sure it arrives quickly. It’s rare to find a place that actually cares about its customers the way they do. The shop is always clean, well-stocked, and has a great vibe — you can tell they take pride in what they do. I won’t go anywhere else in Tomball. High Key Smoke Shop has earned a loyal customer for life! ~ Taylor M

This is by far the best smoke and vape shop around. They specialize in HIGH QUALITY products at AMAZING prices and they don't disappoint. The customer service, expertise and knowledge of product selection and the time they take to understand what you are needing and what products would be best suited for YOU, not what brand they are pushing are just a few of the many reasons I will drive past all other shops. The selection alone is amazing. You cannot go wrong shopping here. You will not find this quality at these prices anywhere in town and they make you feel like a valued customer. Ask for Sam, he's the BEST! ~ Jennifer H

I was impressed from start to finish. The store was super clean and well-organized — easy to find what I needed. The staff greeted me right away and were very friendly, but what really stood out was how knowledgeable they were. I had questions about different glass pieces and accessories, and they took time explaining, letting me handle things, and even recommended some new items I hadn’t considered. Prices were fair given the quality, and the selection was excellent — lots of variety. Overall I left feeling good about my purchase and will definitely be back. Highly recommend this place! ~ Hantzberry S

What an amazing shop! Sam helped me out a bunch. They weren't carrying my preferred disposable brand, but he promised it would be ordered and added to his stock, and he would let me know when it arrived. He cares about what his customers want and will accept brand suggestions from them. In the meantime, he set me up with some great alternatives at a great price, an extra goodie, and a Gatorade courtesy of the complementary drink fridge. Great products and great people! Will definitely become my go to shop 😤👌 ~ otakubeast1010

I can't speak highly enough of this shop, Sam and his team regularly go above and beyond for his customers. They always have the juice I'm looking for, and if there is something you are looking for, Sam will do his absolute best to get you taken care of as fast as possible. I absolutely love this shop, from customer service to the prices. This place is flawless and my top choice every time. High-Key continues to be my only trusted and favorite shop. They continue to display excellence in every aspect. ~ Sean M

High Key has the best prices, selection, and management of any smoke shop nearby. Stopped in today because it just opened near me. The prices are the lowest I’ve seen, and such a huge selection of everything. Very clean store. Management was super helpful and knowledgeable about everything sold and thoroughly answered questions I had. The vast array of nicotine disposables, all priced very fair, was a huge draw. This smoke shop will be the only smoke shop you need to go to, definitely my new spot. ~ Holly F

Honestly, this place is awesome. The staff were super chill and really knew their stuff. I came in not totally sure what I wanted, but they took the time to walk me through the options and explain everything without being pushy. Ended up finding the perfect vape, and I’m really happy with it. You can tell they actually care about helping people instead of just making a sale. I’ll definitely be back and recommend this spot to anyone looking for good products and even better service! ~ kenny

I just wanted to give a shout out to Sam at the location in Tomball, is one of the kindest people you’ll meet. He’s always supportive, generous, and takes the time to treat everyone with care and respect. It’s clear that he values his customers and the community, and that positive energy shows every time you walk in. Thank you, Sam for being an amazing person You are so appreciated. ~ AMY ~ Amy S

Every time I go, whoever is there is beyond helpful and the service is always A+, if the manager Sam is in, then you know it’s gonna be a great visit! He makes sure they have everything you need and if they don’t he’ll even look into getting it! Never felt more at home and that’s exactly why I will always go out of my way to visit high key in tomball. 10/10 would recommend. ~ Drew D

The manager is always extremely friendly and helpful and makes the effort to do more than their competitors do. Prices CANNOT be beat. IMO this shows that 1. They truly understand how to run and operate a business and 2. They are passionate about and prioritize their customers and business. I will chose High-Key Smoke and Vape over others whenever I’m in Tomball. It’s an A+++ in my book. ~ Amanda

Update! I didn't say this before, but this place has THE BEST prices around. They are very cool! I highly recommend you at least check them out. Update 1 year later: This store is still by far the best customer service and prices in tomball! Thank you again for coming in clutch with the Pivot today. Yall are amazing!! If I could give you another 5 stars I would! ~ William M

After the vape shop I initially went to closed down, I had to explore and find something else. Got to High-Key and the two guys that work there are super friendly. They know as soon as I walk in what I'm already wanting and they know me by name. They keep the 2 pillow talks that I vape on in stock at all times. Best vape shop in town! ~ David

The store is very well organized and clean.....Kyle Is great! He goes above and beyond!!!! Excellent, Professional customer service skills! Kyle has a very good memory...... He remembered what I purchased a year ago and he had two new rechargeable vapes Identically to ours in stock, as well as several other items on my wife and my list. ~ Todd M

This THEE Best vape shop in Tomball Texas they always have everything I need the staff is friendly knowledgeable and kind if there ever something you need and they don’t have it they will order it and call you ass soon as they receive it. Their prices are reasonable as well. I highly recommend High Jey Cape Shop Tomball Texas ~ Peggy C

This has become my absolute favorite new shop. Prices are really good compared to others in the area and they keep a solid variety in stock. The owner has to be one of the kindest and most genuine people who really tries to match you with a product that works for you. Knows his stuff and takes care of his customers. Thank you for what you do!! ~ Ashley C

sam was very helpful and informative about everything in the shop. i love how organized the place is and the price are super affordable. everything there was high quality for good prices. definitely coming back for more. first time there and got two free pre rolls just to try and very great customer services. ~ l o

SAM is so great at his job. First timer and I walked in and he had a huge smile on his face very welcoming. They have the cheapest prices I’ve seen for some high quality stuff. And for being a new customer and giving a review he gave me a free pre roll. Thanks man! Definitely go check this place out.! ~ Katrina B

this place is amazing. sam, you’re awesome! also ash is an amazing employee. i’m usually so nervous in smoke/vape shops because i feel like i’m dumb and don’t know what to ask for because i’m just a geek bar girlie but they are both always so welcoming and kind. this is the only vape shop i’ll go to fr. ~ Alexandria S

These guys go out of their way to take care of you. I’ve been to so many dispensaries and smoke shops around the country and these dudes are right at the top with the best of em. Great customer service. Great products. Great prices. Check it out for yourself. ~ Kyle S

Sam and Kyle are the best ever!! They are always so friendly and always have answers for my many questions. These guys definitely know what they are doing. I am always very happy with my purchase. I highly recommend High Keys to anyone asking for a good smoke shop. ~ Sandi B

From the moment I walked into this shop, I was genuinely impressed by the level of care and professionalism the staff brought to the experience. The selection is extensive, thoughtfully curated, and well-organized, making it easy to find exactly what I was looking for while also introducing me to new options I hadn’t considered before. What truly sets this store apart, however, is the people behind the counter. Each employee I have interacted with in this store was approachable, patient, and exceptionally knowledgeable. Rather than rushing me through, they took the time to understand my preferences and made tailored recommendations that ended up being spot-on. Their willingness to listen and provide thoughtful guidance created a welcoming, pressure-free environment that made me feel valued as a customer. The layout and organization of the shop itself further enhance the experience—everything is clean, accessible, and arranged in a way that reflects attention to detail. It’s clear that both the products and the customer experience are given top priority here. In short, this store goes above and beyond in every respect: product variety, customer service, atmosphere, and overall professionalism. I wouldn’t hesitate to recommend it! ~ Hannah J

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